Order tracking

Track your order

Here's where your LUSH order is, and the quickest ways to check its status.

  1. Order placedYou get a confirmation email with your order number.
  2. Being madeLUSH pieces are made to order before they're dispatched.
  3. DispatchedYou get a shipping email with your courier tracking link.
  4. DeliveredYour 7-day return window starts on delivery.
Sign in to see my orders

Or open the Track your order link in your shipping email. No email? Send us your order number below and we'll reply with your status.

Ask for your order status

Enter your order number and we'll reply with its status and courier tracking number.

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